Frequently Asked Questions (FAQs)

How do I purchase music from the webstore?

To purchase music, simply browse our catalog, select the desired tracks or albums, and click “Buy Now” or “Add to Cart” then proceed to checkout to complete your purchase.

What formats are the digital music files available in?

Our digital music files are available in high-quality MP3 format, which is compatible with most music players and devices.

Can I get a refund on digital music purchases?

All sales of digital music are final and non-refundable due to the nature of digital products. Please ensure your purchase is correct before completing the transaction.

How do I download my purchased music?

Once your purchase is complete, you will receive an email with a download link for your music. You can also access your downloads from your account page on our website.

How can I contact customer support?

You can reach our customer support team by emailing info@dresparkz.com. We aim to respond to all inquiries within 24-48 hours.

How do I subscribe to the newsletter?

You can subscribe to our newsletter by entering your email address in the subscription form located at the bottom of our homepage or during the checkout process.

Still have a question?

If you have any further questions or need additional assistance, please feel free to reach out to us at info@dresparkz.com. We’re here to help!